Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the Gopal Chanachur website, operated from Bansdroni, Kolkata, West Bengal, India. By using our website or placing an order with us, you agree to these Terms.

1. About Gopal Chanachur

Gopal Chanachur has been manufacturing chanachur, namkeen, and savoury snacks in-house since 1998 from our facility in Bansdroni, Kolkata. All products listed on our website are manufactured, packed, and dispatched by us directly.

2. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. You must not misuse our website by knowingly introducing viruses or other malicious material.

3. Product Information and Pricing

We make reasonable efforts to ensure that product descriptions, images, weights, and prices displayed on our website are accurate at the time of publishing. Prices are quoted in Indian Rupees (INR) and are subject to change without prior notice. Bulk order and distributor pricing is confirmed separately via quote and may vary based on quantity, location, and packaging requirements.

4. Orders and Enquiries

Submitting a contact, bulk order, or distributor/retailer enquiry through our website does not constitute a confirmed order. All orders are subject to confirmation by our team, availability of stock, and agreement on price, quantity, and delivery terms.

5. Payment

We accept cash on delivery (COD) in our serviceable areas, and other payment methods as may be agreed directly with our team for bulk and distributor orders. Full payment terms will be confirmed at the time of order.

6. Delivery

Please refer to our Shipping Policy for details on delivery areas, timelines, and charges.

7. Returns and Refunds

Please refer to our Refund Policy for details on returns, replacements, and refunds for food products.

8. Intellectual Property

The Gopal Chanachur name, logo, product names, and all content on this website (including text, images, and graphics) are the property of Gopal Chanachur and may not be reproduced, distributed, or used without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Gopal Chanachur shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where such liability cannot be excluded under applicable Indian law, including the Consumer Protection Act, 2019.

10. Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

11. Contact Us

For any questions regarding these Terms, contact us at chanachurgopal@gmail.com or +91 84780 42563.